Back to Resources
Help Guide

How to Invite a Team Member (Web)

Parker Conley Parker Conley · March 20, 2026
How to Invite a Team Member
Also available: Mobile App Version →

This guide walks you through how to invite a team member in PoolDial, step by step.

This guide covers 6 steps and takes about a minute to complete.

Video Walkthrough

Prefer to watch? Here's a full video walkthrough of How to Invite a Team Member.

1. Go to Settings — Team tab

Click Settings in the left sidebar, then select the Team tab.

Go to Settings — Team tab

2. Team page — click Invite to add a team member

The Team page shows all current team members. Click Invite to add someone new.

Team page — click Invite to add a team member

3. Enter email address and optional name

Enter the team member's email address. You can optionally add their first and last name so they're recognized before they accept.

Enter email address and optional name

4. Select a role — Technician, Service Manager, or Admin

Select a role that matches their responsibilities. Technician gets access to assigned routes only. Service Manager adds operations access. Admin gets nearly full access.

Select a role — Technician, Service Manager, or Admin

5. Click Send Invitation to email the invite

Click Send Invitation. PoolDial emails them a link to create their account and join your team.

Click Send Invitation to email the invite

6. Jake Torres appears with a Pending badge until they accept

They appear in your team list with a Pending badge until they accept the invite. You can resend or cancel from the three-dot menu.

Jake Torres appears with a Pending badge until they accept

Not using PoolDial yet?

Manage your customers, routes, billing, and more — all in one place.

Start Free Trial