Pool Brain vs ProValet 2026: Which Is Better for Pool Service?
Choosing between Pool Brain and ProValet for your pool service business? Both platforms serve field service professionals, but they take different approaches to scheduling, invoicing, and mobile tools.
This comparison breaks down everything pool service professionals need to know: pricing, features, mobile apps, and which platform is better suited for your specific needs.
Quick Comparison
| Feature | Pool Brain | ProValet |
|---|---|---|
| Capterra Rating | 2.8/5 | 3.0/5 |
| Best For | Pool service automation platform | Route management software |
| Mobile App | iOS & Android | iOS & Android |
| Route Planning | Available | Available |
| Invoicing | Built-in | Built-in |
What Sets Pool Brain Apart
Pool Brain has built its reputation on specific strengths that matter to field service businesses. Here's what users consistently highlight:
Pool Brain Strengths
- Excellent for technician accountability and quality control
- Intelligent alerts eliminate need for manual follow-ups
- Per-user pricing is affordable for larger teams
- Highly customizable checklists and workflows
- Great customer support with direct founder access
- Detailed analytics help identify trends and issues
- Works offline with no signal needed
- QuickBooks Online integration available
What Sets ProValet Apart
ProValet differentiates itself with features that appeal to businesses looking for specific capabilities:
ProValet Strengths
- Unique homeowner app with Uber-like experience
- Customers can rate, tip, and pay through the app
- "On The Way!" alerts improve customer experience
- Quick onboarding—most launch within days
- US-based support team with coaching included
- QuickBooks Online integration reduces admin work
- Offline mode for field technicians
- Guided migration from Skimmer, ServiceTitan, etc.
- Saves 6-8 hours per week according to users
Pool Brain Limitations
No software is perfect. Based on user reviews and our analysis, here's where Pool Brain falls short:
Areas for Improvement
- Significant battery drain on mobile devices (major complaint)
- Recent app updates have caused frustrating bugs
- Route optimization can be problematic after updates
- No built-in payment processing
- Photo requirements can feel excessive to some techs
- Steep learning curve for full feature utilization
- Mobile app rating (2.8) much lower than web platform
- Requires credit check for billing features
ProValet Limitations
Similarly, ProValet has some weaknesses to consider:
Areas for Improvement
- Per-technician pricing adds up quickly for larger teams
- $149/month base is higher than some competitors
- Still improving based on user feedback (has glitches)
- Limited ability to create custom forms
- Less pool-specific features than dedicated pool software
- No chemical tracking or LSI calculator
- Newer platform with less market presence
Mobile App Experience
For pool service professionals, the mobile app is critical—you're in the field all day. Here's how both platforms stack up:
- Excellent for technician accountability and quality control
- Intelligent alerts eliminate need for manual follow-ups
- Per-user pricing is affordable for larger teams
- Unique homeowner app with Uber-like experience
- Customers can rate, tip, and pay through the app
- "On The Way!" alerts improve customer experience
Looking for Pool-Specific Software?
PoolDial is built specifically for pool service professionals with chemical tracking, water testing integration, and a 24/7 AI receptionist included at no extra cost. Simple $2/pool pricing with no contracts.
See How PoolDial ComparesWho Should Choose Pool Brain?
Pool Brain is likely the better choice if you:
- Excellent for technician — Excellent for technician accountability and quality control
- Intelligent alerts eliminate — Intelligent alerts eliminate need for manual follow-ups
- Per-user pricing is — Per-user pricing is affordable for larger teams
- Highly customizable checklists — Highly customizable checklists and workflows
Who Should Choose ProValet?
ProValet might be better if you:
- Unique homeowner app — Unique homeowner app with Uber-like experience
- Customers can rate, — Customers can rate, tip, and pay through the app
- "On The Way!" — "On The Way!" alerts improve customer experience
- Quick onboarding—most launch — Quick onboarding—most launch within days
Frequently Asked Questions
Which is better for pool service, Pool Brain or ProValet?
It depends on your priorities. Pool Brain excels at excellent for technician accountability and quality control, while ProValet is stronger for unique homeowner app with uber-like experience. For pool-specific features like chemical tracking and water testing, consider dedicated pool software like Skimmer or PoolDial.
Can I switch from Pool Brain to ProValet (or vice versa)?
Yes. Both platforms allow data export. Customer records, service history, and basic job data can typically be migrated. The complexity depends on how much historical data you need to transfer.
Do either have pool-specific features like chemical tracking?
Most general field service software doesn't include pool-specific features like chemical tracking, LSI calculations, or water testing integration. If these features are important to your business, look at pool-specific platforms like Skimmer or PoolDial.
Which has better customer support?
Both platforms generally receive positive feedback about their support teams. Check recent reviews for the most up-to-date information about response times and helpfulness.
Our Verdict
Choose Pool Brain if: You prioritize excellent for technician accountability and quality control.
Choose ProValet if: You prioritize unique homeowner app with uber-like experience.
For pool service specifically: Consider pool-specific software like Skimmer or PoolDial that includes chemical tracking, water testing integration, and pool industry features that general FSM software lacks.
For deeper reviews, read our complete Pool Brain review or ProValet review. Or explore our Best Pool Service Software guide for a broader comparison.