PoolTrackr vs Skimmer 2026: Which Is Better for Pool Service?
Choosing between PoolTrackr and Skimmer for your pool service business? Both platforms serve field service professionals, but they take different approaches to scheduling, invoicing, and mobile tools.
This comparison breaks down everything pool service professionals need to know: pricing, features, mobile apps, and which platform is better suited for your specific needs.
Quick Comparison
| Feature | PoolTrackr | Skimmer |
|---|---|---|
| Capterra Rating | 3.0/5 | 4.7/5 |
| Best For | Pool service tracking platform | Pool service management platform |
| Mobile App | iOS & Android | iOS & Android |
| Route Planning | Available | Available |
| Invoicing | Built-in | Built-in |
What Sets PoolTrackr Apart
PoolTrackr has built its reputation on specific strengths that matter to field service businesses. Here's what users consistently highlight:
PoolTrackr Strengths
- Pool-industry specific with strong water testing features
- Built-in chemical calculator with dosage recommendations
- Wireless integration with Palintest and SpinLab devices
- Combined retail store and field service capabilities
- Strong franchise support (used by Poolwerx)
- 1-on-1 onboarding support included
- 30-day free trial, no credit card required
What Sets Skimmer Apart
Skimmer differentiates itself with features that appeal to businesses looking for specific capabilities:
Skimmer Strengths
- Excellent customer support with live phone help
- Easy to use, intuitive interface
- Pool-industry specific (not generic FSM)
- Professional service emails impress customers
- Offline mode works without internet
- Unlimited users (no per-tech fees)
- Route optimization saves time
- Strong chemical tracking features
PoolTrackr Limitations
No software is perfect. Based on user reviews and our analysis, here's where PoolTrackr falls short:
Areas for Improvement
- Only available in Australia and New Zealand
- App can be slow and confusing according to some users
- Interface not as polished as some competitors
- Limited integration options compared to US alternatives
- Pricing in AUD may cause currency conversion issues
- No QuickBooks integration (uses Xero instead)
Skimmer Limitations
Similarly, Skimmer has some weaknesses to consider:
Areas for Improvement
- Recent 100% price increase upset many users
- Android app has stability issues (crashes, freezes)
- Pushing users toward Skimmer billing vs QuickBooks
- Some features locked behind higher tiers
- Photo quality issues reported by some users
- Time tracking can be unreliable
Mobile App Experience
For pool service professionals, the mobile app is critical—you're in the field all day. Here's how both platforms stack up:
- Pool-industry specific with strong water testing features
- Built-in chemical calculator with dosage recommendations
- Wireless integration with Palintest and SpinLab devices
- Excellent customer support with live phone help
- Easy to use, intuitive interface
- Pool-industry specific (not generic FSM)
Looking for Pool-Specific Software?
PoolDial is built specifically for pool service professionals with chemical tracking, water testing integration, and a 24/7 AI receptionist included at no extra cost. Simple $2/pool pricing with no contracts.
See How PoolDial ComparesWho Should Choose PoolTrackr?
PoolTrackr is likely the better choice if you:
- Pool-industry specific with — Pool-industry specific with strong water testing features
- Built-in chemical calculator — Built-in chemical calculator with dosage recommendations
- Wireless integration with — Wireless integration with Palintest and SpinLab devices
- Combined retail store — Combined retail store and field service capabilities
Who Should Choose Skimmer?
Skimmer might be better if you:
- Excellent customer support — Excellent customer support with live phone help
- Easy to use, — Easy to use, intuitive interface
- Pool-industry specific (not — Pool-industry specific (not generic FSM)
- Professional service emails — Professional service emails impress customers
Frequently Asked Questions
Which is better for pool service, PoolTrackr or Skimmer?
It depends on your priorities. PoolTrackr excels at pool-industry specific with strong water testing features, while Skimmer is stronger for excellent customer support with live phone help. For pool-specific features like chemical tracking and water testing, consider dedicated pool software like Skimmer or PoolDial.
Can I switch from PoolTrackr to Skimmer (or vice versa)?
Yes. Both platforms allow data export. Customer records, service history, and basic job data can typically be migrated. The complexity depends on how much historical data you need to transfer.
Do either have pool-specific features like chemical tracking?
Most general field service software doesn't include pool-specific features like chemical tracking, LSI calculations, or water testing integration. If these features are important to your business, look at pool-specific platforms like Skimmer or PoolDial.
Which has better customer support?
Both platforms generally receive positive feedback about their support teams. Check recent reviews for the most up-to-date information about response times and helpfulness.
Our Verdict
Choose PoolTrackr if: You prioritize pool-industry specific with strong water testing features.
Choose Skimmer if: You prioritize excellent customer support with live phone help.
For pool service specifically: Consider pool-specific software like Skimmer or PoolDial that includes chemical tracking, water testing integration, and pool industry features that general FSM software lacks.
For deeper reviews, read our complete PoolTrackr review or Skimmer review. Or explore our Best Pool Service Software guide for a broader comparison.