GorillaDesk Review 2026 for Pool Service: Pricing, Features, Pros & Cons
Field service software for pest control, lawn care, and pool service
What is GorillaDesk?
GorillaDesk is a field service management platform designed for small to mid-sized pest control, lawn care, and pool service businesses. Founded in 2013, the company has grown to serve over 6,000 businesses globally with an impressive 96% user satisfaction rating.
Originally built for the pest control industry, GorillaDesk has expanded to support pool service operations with features like chemical tracking, recurring job scheduling, and route optimization. The platform offers a comprehensive suite of tools for scheduling, dispatching, invoicing, and customer communication.
GorillaDesk Pricing (2026)
- Drag-and-drop scheduling
- Customer management
- Basic invoicing
- Mobile app access
- Email support
- Everything in Basic
- Route optimization
- GPS tracking
- QuickBooks integration
- Priority support
- Everything in Pro
- Customer portal
- Advanced reporting
- Automated reminders
- Dedicated support
Note: GorillaDesk offers a 14-day free trial with no credit card required. Pricing is in USD and may vary for international customers.
Key Features
Pros & Cons
- Excellent customer support with free onboarding
- User-friendly interface, minimal training required
- Robust scheduling calendar (best-in-class)
- 96% user satisfaction rating
- Chemical tracking for pool service
- Reliable QuickBooks Online integration
- Unlimited training and video library
- Multi-industry support (pest, lawn, pool)
- ~20% of users report offline sync issues
- Limited payment integration options
- No real-time traffic in route optimization
- USD pricing challenging for international users
- Recurring note issues reported by some users
- Pool features are secondary to pest control
- Less pool-specific than dedicated pool software
What Users Are Saying
Who Should Use GorillaDesk?
Best For:
- Small to mid-sized field service businesses (1-20 employees) wanting an all-in-one solution
- Companies transitioning from paper that need an easy learning curve
- Pool companies also doing pest or lawn care wanting one platform for all services
- Teams that prioritize customer support with responsive help
- Businesses needing solid scheduling and routing without enterprise complexity
Not Ideal For:
- Large enterprise operations (50+ techs) needing advanced features
- Teams requiring advanced offline capability in remote areas
- Companies needing extensive payment integrations
- International businesses (USD pricing challenging)
- Pool-only companies needing deep water chemistry features (consider pool-specific software)
GorillaDesk Alternatives
See our complete Pool Service Software Comparison Guide for a detailed breakdown of all options.
Frequently Asked Questions
How much does GorillaDesk cost per month?
GorillaDesk pricing starts at $49/month for Basic, $99/month for Pro, and $149/month for Growth. All plans include a 14-day free trial with no credit card required.
Does GorillaDesk integrate with QuickBooks?
Yes, GorillaDesk offers QuickBooks Online integration that allows you to push invoices and payments directly to your accounting software. This is available on the Pro tier and above.
Is GorillaDesk good for pool service businesses?
GorillaDesk supports pool service with chemical tracking, recurring job scheduling, and route optimization. However, it was originally built for pest control, so some users prefer pool-specific software like Skimmer for deeper water chemistry features.
Does GorillaDesk have a mobile app?
Yes, GorillaDesk offers full-featured mobile apps for both iOS and Android. The apps have offline mode, though some users report sync issues in areas with poor connectivity.
How does GorillaDesk compare to Skimmer?
GorillaDesk is a multi-industry platform with excellent scheduling, while Skimmer is pool-specific with deeper chemical tracking and service email features. GorillaDesk may be better if you also do pest or lawn care; Skimmer is better for pool-only businesses.
Company Information
| Founded | 2013 |
|---|---|
| Headquarters | United States |
| Funding | Bootstrapped (Private) |
| Customer Count | 6,000+ businesses globally |
| Industries Served | Pest Control, Lawn Care, Pool Service |
| User Satisfaction | 96% |
| Website | gorilladesk.com |