Housecall Pro vs ProValet 2026: Which Is Better for Pool Service?
Choosing between Housecall Pro and ProValet for your pool service business? Both platforms serve field service professionals, but they take different approaches to scheduling, invoicing, and mobile tools.
This comparison breaks down everything pool service professionals need to know: pricing, features, mobile apps, and which platform is better suited for your specific needs.
Quick Comparison
| Feature | Housecall Pro | ProValet |
|---|---|---|
| Capterra Rating | 3.0/5 | 3.0/5 |
| Best For | Field service with marketing focus | Route management software |
| Mobile App | iOS & Android | iOS & Android |
| Route Planning | Available | Available |
| Invoicing | Built-in | Built-in |
What Sets Housecall Pro Apart
Housecall Pro has built its reputation on specific strengths that matter to field service businesses. Here's what users consistently highlight:
Housecall Pro Strengths
- Strong marketing automation
- Large user community (45,000+)
- Easy to learn interface
- Postcard marketing built-in
- Google Local Services Ads integration
- iOS app works well
- No long-term contracts
What Sets ProValet Apart
ProValet differentiates itself with features that appeal to businesses looking for specific capabilities:
ProValet Strengths
- Unique homeowner app with Uber-like experience
- Customers can rate, tip, and pay through the app
- "On The Way!" alerts improve customer experience
- Quick onboarding—most launch within days
- US-based support team with coaching included
- QuickBooks Online integration reduces admin work
- Offline mode for field technicians
- Guided migration from Skimmer, ServiceTitan, etc.
- Saves 6-8 hours per week according to users
Housecall Pro Limitations
No software is perfect. Based on user reviews and our analysis, here's where Housecall Pro falls short:
Areas for Improvement
- No pool-specific features at all
- Android app is poor (3.3/5)
- Basic plan is essentially useless
- Low value for money (3.8/5)
- GPS tracking unreliable
- Support declining (AI-only on lower tiers)
- Doesn't scale for complex accounts
ProValet Limitations
Similarly, ProValet has some weaknesses to consider:
Areas for Improvement
- Per-technician pricing adds up quickly for larger teams
- $149/month base is higher than some competitors
- Still improving based on user feedback (has glitches)
- Limited ability to create custom forms
- Less pool-specific features than dedicated pool software
- No chemical tracking or LSI calculator
- Newer platform with less market presence
Mobile App Experience
For pool service professionals, the mobile app is critical—you're in the field all day. Here's how both platforms stack up:
- Strong marketing automation
- Large user community (45,000+)
- Easy to learn interface
- Unique homeowner app with Uber-like experience
- Customers can rate, tip, and pay through the app
- "On The Way!" alerts improve customer experience
Looking for Pool-Specific Software?
PoolDial is built specifically for pool service professionals with chemical tracking, water testing integration, and a 24/7 AI receptionist included at no extra cost. Simple $2/pool pricing with no contracts.
See How PoolDial ComparesWho Should Choose Housecall Pro?
Housecall Pro is likely the better choice if you:
- Strong marketing automation — Strong marketing automation
- Large user community — Large user community (45,000+)
- Easy to learn — Easy to learn interface
- Postcard marketing built-in — Postcard marketing built-in
Who Should Choose ProValet?
ProValet might be better if you:
- Unique homeowner app — Unique homeowner app with Uber-like experience
- Customers can rate, — Customers can rate, tip, and pay through the app
- "On The Way!" — "On The Way!" alerts improve customer experience
- Quick onboarding—most launch — Quick onboarding—most launch within days
Frequently Asked Questions
Which is better for pool service, Housecall Pro or ProValet?
It depends on your priorities. Housecall Pro excels at strong marketing automation, while ProValet is stronger for unique homeowner app with uber-like experience. For pool-specific features like chemical tracking and water testing, consider dedicated pool software like Skimmer or PoolDial.
Can I switch from Housecall Pro to ProValet (or vice versa)?
Yes. Both platforms allow data export. Customer records, service history, and basic job data can typically be migrated. The complexity depends on how much historical data you need to transfer.
Do either have pool-specific features like chemical tracking?
Most general field service software doesn't include pool-specific features like chemical tracking, LSI calculations, or water testing integration. If these features are important to your business, look at pool-specific platforms like Skimmer or PoolDial.
Which has better customer support?
Both platforms generally receive positive feedback about their support teams. Check recent reviews for the most up-to-date information about response times and helpfulness.
Our Verdict
Choose Housecall Pro if: You prioritize strong marketing automation.
Choose ProValet if: You prioritize unique homeowner app with uber-like experience.
For pool service specifically: Consider pool-specific software like Skimmer or PoolDial that includes chemical tracking, water testing integration, and pool industry features that general FSM software lacks.
For deeper reviews, read our complete Housecall Pro review or ProValet review. Or explore our Best Pool Service Software guide for a broader comparison.