Record & Transcribe Customer Conversations
Stop relying on memory. Record conversations during service visits and let AI transcribe, summarize, and extract action items automatically.
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Capture Every Conversation
Record, transcribe, and search every customer interaction from the field
One-Tap Recording
Hit record during any customer interaction. Works in background with phone locked.
AI Transcription
Whisper AI transcribes every word. GPT extracts summaries, key points, and action items.
Searchable History
Full-text search across all conversations. Find what any customer said about any topic.
Ask Cody
Ask your AI assistant “What did Mrs. Henderson say about her heater?” and get an instant answer.
Complete Conversation Management
Background Recording
Keeps recording with the app in background or screen locked. Perfect for poolside conversations.
AI-Extracted Insights
Summary, key points, action items, and sentiment analysis generated automatically.
Customer-Linked Records
Conversations auto-linked to the customer and property from the route stop context.
Dashboard Review
Search, filter, and review all conversations from the office. Play audio, read transcripts, track follow-ups.
Recording Consent
Built-in consent flow respects state recording laws. One-time acknowledgment per user.
Never Forget What Was Said
See how PoolDial helps you capture and search every customer conversation.
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