Pentair Prowler 930W Robotic Pool Cleaner Guide: Pentair Home App Setup, Cleaning Modes, and Scheduling
The Pentair Prowler 930W is a Wi-Fi and Bluetooth-enabled robotic inground pool cleaner controlled via the Pentair Home app. It offers two cleaning modes (Regular and Floor Only), automated scheduling, and manual Spot Clean control. This guide covers creating a Pentair Home account, pairing the Prowler 930W, operating cleaning modes, setting a schedule, using Spot Clean, and navigating device settings.
Cleaner Overview
The Prowler 930W connects to the Pentair Home app over Wi-Fi or Bluetooth. Cleaning cycles can be started, scheduled, and monitored remotely. The cleaner is designed for inground pools and cleans the floor, walls, and waterline in Regular mode.
| Cleaning Mode | Duration | Coverage |
|---|---|---|
| Regular | 2 hours | Floor, walls, and waterline |
| Floor Only | 1 hour | Pool floor only |
| Spot Clean | Manual (joystick or tilt) | Directed to specific areas |
Before Setting Up the App
Before pairing the Prowler to your Pentair Home account, confirm:
- The power supply is plugged in and powered on.
- Your smartphone's Bluetooth is enabled.
- Your smartphone's location services are enabled.
- The Pentair Home app has permission to use your smartphone's camera (needed to scan the QR code).
- iOS 11 or later / Android 6.0 or later is required.
Creating a Pentair Home Account
If you already have a Pentair Home account, skip to Pairing the Prowler 930W.
- Download the Pentair Home app from the Google Play Store or Apple App Store.
- Open the app and tap SIGN UP on the Login screen.
- Enter your email address and a password meeting the requirements: at least 8 characters, 1 uppercase, 1 lowercase, 1 number, 1 special character.
- Tap the Terms of Service checkbox to acknowledge you have read the terms.
- Tap CREATE AN ACCOUNT.
- A verification email will be sent — verify your account using the link in the email.
- Tap LOGIN and sign in with your credentials.
- Complete the Create Profile screen: enter your name, phone number, pool location, and preferred units (Standard or Metric). Tap SAVE.
Pairing the Prowler 930W
- Sign into your Pentair Home account. The Pool Dashboard will display.
- Tap Add a Device.
- Select Prowler 930W from the device list.
- Tap CONTINUE on the Installation screen.
- The in-app camera will open — scan the QR code on the side of the power supply.
- Tap your cleaner to begin Bluetooth pairing.
- Once Bluetooth is confirmed, the Connect to WiFi screen will appear:
- Tap CONNECT VIA WIFI to pair over Wi-Fi (enables run history and remote scheduling).
- Tap SKIP FOR NOW to use Bluetooth only (Cleaner History and Remote Scheduling will not function until Wi-Fi is set up).
- If connecting via Wi-Fi: select your router and enter its password. Tap CONTINUE.
- Select your pool address from the Device Address dropdown. Tap CONTINUE.
- Enter a nickname for the cleaner. Tap SAVE.
- Installation Completed will display. The Prowler 930W now appears on your Pool Dashboard.
Prowler Dashboard
Tap the Prowler tab from the Pool Dashboard to open the Prowler Dashboard. From here:
- Robot Status — shows current and past cleaning cycle data, including percentage complete and time remaining on an active cycle.
- Program (Regular Mode) — starts a 2-hour floor/wall/waterline cycle. Set an immediate or delayed start.
- Program (Floor Only Mode) — starts a 1-hour floor-only cycle. Set an immediate or delayed start.
- Program (Spot Clean) — opens manual directional control.
- Program (Schedule) — opens the cleaning schedule setup screen.
- Device Settings — opens Prowler settings (run history, notifications, Wi-Fi, LED, etc.).
Programming a Cleaning Schedule
- On the Prowler Dashboard, tap the Schedule tab.
- Set the Status Toggle to ENABLED.
- Select a Cleaning Mode: FLOOR ONLY (1 hour) or REGULAR (2 hours).
- Set a Start Time — the cleaner will begin each scheduled cycle at this time.
- Select the repeat frequency: every 1 Day, 2 Days, or 3 Days.
- Enable the Repeat Every Week toggle to run the schedule weekly.
- Tap SAVE.
Spot Clean (Manual Control)
Spot Clean lets you manually direct the cleaner to specific areas of the pool:
- Tap the Spot Clean tab on the Prowler Dashboard.
- Guide the cleaner using the in-app joystick (default) — drag your thumb in the desired direction.
- Alternatively, enable Tilt Control by tapping the toggle — tilt your phone in the direction you want the cleaner to move.
Device Settings
Access Device Settings by tapping the gear icon in the top-right of the Prowler Dashboard:
| Setting | Description |
|---|---|
| Product Overview | View and edit pool address, software version, and device ID. |
| Notifications | Control how and where device alerts are delivered. |
| Product Support | Opens pentair.com within the app. |
| Contact a Professional | Find and contact a local pool professional using your address. |
| WiFi | View and update the connected Wi-Fi network and signal strength. |
| Direct Connect | Control the cleaner directly via Bluetooth without an internet connection. |
| LED Configurations | Turn the cleaner's LED indicator on/off or adjust its behavior. |
| Run History | View run-time data and error history (requires Wi-Fi connection). |
| Remove Device | Unpair the Prowler from your Pentair Home account. |
Troubleshooting App Connectivity
| Problem | Corrective Action |
|---|---|
| Cannot find cleaner during Bluetooth pairing | Confirm the power supply is plugged in and powered on. Confirm Bluetooth is enabled on your phone. Stand near the power supply during pairing. |
| QR code scan not working | Confirm the Pentair Home app has camera permission in your phone settings. Clean the QR code sticker on the power supply. |
| Cleaner not connecting to Wi-Fi | Confirm you are entering the correct Wi-Fi password. The cleaner requires a 2.4 GHz Wi-Fi network — confirm your router is broadcasting on 2.4 GHz. |
| Run History not showing data | The cleaner must be connected to Wi-Fi (not just Bluetooth) to collect and display run history. Set up Wi-Fi in Device Settings → WiFi. |
| Scheduled cycle did not run | Confirm the schedule Status Toggle is set to ENABLED. Confirm the power supply is powered on and the cleaner is in the pool. Check the Repeat Every Week toggle is enabled if ongoing scheduling is expected. |
| App shows cleaner offline | Check that the power supply is on. Use Direct Connect (Bluetooth) in Device Settings to control the cleaner without an internet connection. Reconnect to Wi-Fi in Device Settings → WiFi. |